Hoverboard FAQs.

BEFORE YOU BUY

WILL THE HOVERBOARD WORK ON GRAVEL/GRASS

We offer several different models of Hoverboards, which each have their own advantages. Our H6 and H8 are generally not recommended for either grass or gravel, as these Hoverboards are built for hard smooth surfaces. While our H11 and H9 Off-Road Hoverboards can easily maneuver over almost any terrain including gravel and grass.

DO YOUR HOVERBOARD HAVE BLUETOOTH

Yes! All of our Hoverboards have Bluetooth & Built-in speaker so you can listen to music while you ride. While some people will never use the Bluetooth functionality, thousands of our customers love it and provided many positive reviews regarding our sound quality compared to other brands.

DOES IT COME WITH A CHARGER?

Yes! Every Hoverboard we sell includes the proper charger for the Hoverboard and is CL certified. Therefore you do not need to purchase any additional accessories when shopping with ®HoverPRO.in

DO THE WHEELS HAVE LED LIGHTS ?

Yes ! Every Hoverboard we sell has LED Lights in the Model. Although the placement and design may vary model to model.

IS THERE A WARRANTY

Yes! We offer a limited one year warranty on all Hoverboards from the date of purchase. One year is on Motor and Six months on the battery. Please visit warranty details page to understand our warranty conditions. Since these all products are outdoor usage and vehicles, we offer only repair warranty and no product replacement. But yes if parts are damaged and covered under warranty we replace those particular parts like motor/battery etc.

WHAT MATERIAL ARE THE TYRES?

Our H6, H8, and H9 Hoverboard tires are made of solid durable-rubber, offering a smooth ride while providing the much needed traction on smoother surfaces. They are also built to last and can not go flat, meaning you will never have to replace your tires! Our H11 and S11 Hoverboards as large 11″ air-filled tires, which are very similar to a bike tire with an inner-tube. These tires offer the smoothest ride and the ability to adjust the air-pressure so you can change the ride quality and speed, however you should avoid riding over sharp objects.

GENERAL HOVERBOARD QUESTIONS

ARE HOVERBOARDS SAFE?

While not all Hoverboards on the market are safe, EVERY Hoverboard we sell is 100% safe and CL certified. We only use Genuine CL Certified Lithium-Ion batteries encased in protective shell. Low-quality Chinese batteries have usedcells and last only fewer cycles. However, ourbatteries have newer branded lithium cells with high mah. This big difference results in much more power output and a longer battery lifespan.

WHY CHOOSE HOVERPRO.IN

One of the biggest differences between us and our competitors is that EVERY hoverboard is fully-stocked and ready to ship from our Warehouse in INDIA. Unlike nearly every other hoverboard supplier, we ship your scooter the same day from the warehouse, therefore you don’t have to wait 8-15 Days to get your hoverboard from Other websites!

WHY DO HOVERBOARDS PRICE VARY SO MUCH?

You must be aware that even though many Hoverboards look similar in appearance, the technology and internal components will very greatly. Many of the cheap discount brand Hoverboards use cheap plastic , under-powered motors, and non-CL certified. Like most other products you usually get what you pay for, which is why we DO NOT match prices of competitor Hoverboards or claim to have the lowest prices, as no two hoverboard brands are alike.

WHAT IS THE MINIMUM AGE ?

Our Hoverboards are considered one of the safest scooters on the market and easiest to ride, however the minimum rider age we recommend is 6 years old. The best Hoverboard model we offer for children is the H6/H7, which has 6.5″ tires and can support up to 120Kgs. Children should always be supervised by an adult and wear the proper protective gear.

WHAT IS THE WEIGHT LIMIT?

Our H6+, H7 and H8 Hoverboard is built for both kids and adults in mind. It is recommended for riders with a maximum weight of 120kgs. The H9, H11 and S11 Hoverboards can support up to 110Kgs given their larger wheel shaft.

HOW LONG DOES THE BATTERY LAST?

The Hoverboard’s battery will lasts about 20mins to 60mins. (Varies on models to models) The duration of the battery is directly dependent upon the weight of the rider and driving conditions. Factors like User weight, road friction, weather and motor power effects directly to mileage. Higher the user weight then lower will be the running time.

ORDER & SHIPPING INFO

HOW MUCH IS SHIPPING ?

Shipping is always FREE within ALL OVER INDIA !

ARE THE HOVERBOARDS IN-STOCK?

YES! If the you see the Hoverboard on our website and it shows In-Stock, it will ship out within 24 hours after placing an order. If the item says PRE-ORDER, please check the estimated date for shipping.

HOW LONG DOES DELIVERY TAKE ?

We Do same day shipping when we receive orders before 2PM. Depending upon location to location from shipment warehouse the delivery time can be 2-7 Business working Days. You will receive tracking information same day on shipping. For Delhi-NCR – Same day delivery is also available on special requests and charges. Metro to metro is mostly 2-5 Working Days and Non Metrols 4-7 Days working days. Shipment timeline are totally dependent upon our courier partners and it can vary also if there is rush or some issue at their end. From our end we try to ship and handover same day we receive order to reduce intransit time. Please note since these are heavy weight lithium battery products they are shipped via surface (road) only and not by air. So Express deliveries are not applicable.

MY ORDER WOULDN’T PROCESS, BUT I HAVE MULTIPLE CHARGES ON MY CREDIT CARD. WHY IS THIS?

When you place an order we must contact your credit card’s bank to ensure that your credit card has a valid number. This is done via a full authorization for the amount of the purchase and is merely a security measure we use to protect your financial information. While it may seem as though you have multiple charges on your credit card, these are not charges. They are authorizations that will drop off of your statement (if your order did not go through) typically within 1 – 2 business days. If you experience further problems, please contact our customer service team and we would be happy to help in any way possible.

HOVERBOARD MODEL & SIZE GUIDE

HOVERBOARD MODEL & SIZE GUIDE

The Hoverboard wheel size is probably the biggest deciding factor when purchasing a Hoverboard. Each size offers distinct benefits when it comes to the age and needs of the rider.

However, if you are new to Hoverboarding and want the most affordable and practical Hoverboard, our 6.5″ H6+/H7 Hoverboard is the perfect size for you. It is our best selling Hoverboard and built for for both kids and adults. It is very versatile a weighs about 8-10 less than the other models making it easier to carry around when not riding. In fact, over 80% of all Hoverboards sold today have the 6.5″ wheels size… so you will not be disappointed!

WHY SHOULD I CHOOSE THE H6+/H7 HOVERBOARD ?

Our H6+/H7 Hoverboard has 6.5″ wheels and is the most common wheel size of all Hoverboards. It has a solid rubber tire, so the riding is worry free, meaning you don’t have to worry about punctures or ever replacing your tires. However the ride is a little more bumpy when venturing outside.

It is a great Hoverboard size for beginners due to its smaller wheel and easy to step on and step off. Because of its low clearance it is ideal for smooth surfaces, in or around the house. It can also be used on sidewalks and asphalt surfaces, however it is not suitable for grass, rough terrain or gravel.

The H6 Hoverboard is recommended for minimum ages 6 years old and older with a minimum weight 20kgs weight and maximum weight of 120Kgs, which allows fun for the whole family.

WHY SHOULD I CHOOSE THE H8 HOVERBOARD ?

Our H8 Hoverboard has 8”wheels and slightly more powerful motors compared to the H6 Hoverboard, which allows the rider to go a little faster. However the difference in speed might not be significant enough to notice, given it’s just a slight difference.

The 8” solid rubber tire is perfect for some riders with growing needs. If you are in the age group of 6 or older this would be a step up from the H6 due to a little extra foot base, more clearance and higher pad level from the ground. It can also handle slightly rougher terrain given the larger diameter tires. In short you can treat H8 as Indoor/Outdoor road model (For anyone upto 120kg and evenmild offroader for users with lighter weight (below 50kg).

WHY SHOULD I CHOOSE THE H9/H11 HOVERBOARD ?

Our H9/H11 Hoverboard is a HUGE step up from all the other sizes. The H9/H11 Hoverboard has largewheels and offers a different experience due to H9 offroad wheels and H11 pneumatic (air-filled) tires. The H9/ H11 model has become very popular for the same reason with young riders and adults. The H9/ H11 offers an amazing smooth ride on all terrains such as but not limited to; grass, sidewalks, indoors, and gravel. It is preferred by people that wish to ride for a longer period of time or want to handle all types of terrain. Only H11 Needs extra care in terms of Air pressure should be properly maintained to avoid punctures.