Shipping Policy

DELIVERY IS ALWAYS FREE !

We deliver all of our hoverboards FREE of charge directly from our warehouse.

 

PROCESSING TIME

All In-stock hoverboards are processed and shipped out the sameday (weekends excluded) if ordered before 2pm IST, however some orders may take additional time for fraud/security verification. We have tie up with Number one courier service providers like delhivery.com/Fedex/Xpressbees etc. We dont compromise on courier companies and do not use local couriers to avoid intransit breakage and delay in deliveries. But still some time due to constraints as we are dependent upon courier companies, pick ups and return pick ups can be delayed due to unforeseen circumstances like strikes/holidays etc.

 

SHIPPING TIME

We ship all hoverboards by surface only and not by air due to lithium battery and heavy weight (around 10-16kg per box weight).Therefore usually it takes 2-7 business days for delivery. You will be E-mailed a Tracking number as soon as your Hoverboard ships! You can then track your shipments progress at courier company website. We choose courier companies as per pincodes availability. If you do not receive a tracking number withing 3-days of placing an order, please check your SPAM folder in-case your provider flagged our automated message as spam), or request it again by contacting us.

 

TENTATIVE SHIPPING TIME.

DELHI-NCR: 1-3 Business Days* (Same day Delivery can be arranged on special request and extra charges)

METROS: 2-7 Business Days* excluding holidays

NON-METROS: 4-8 Business Days excluding holidays

 

*Please note : These are just tentative days, but shipping time totally varies upon courier company to courier company. we do not have direct control over delivery timelines. Variety of factors like operational issues, strikes, holidays can impact shipping time. We will request to please plan orders well in advance and discuss with us if you have any special requests before placing orders.

 

SHIPPING DISCLAIMER

We cannot make changes to your shipping address once a package has been shipped, and Hoverpro.in is not liable for packages lost due to incomplete or inaccurate addresses. All orders reported as “delivered” by our shipping company are considered delivered and Hoverpro.in cannot be made liable of non-delivery in this case. If the product has been shipped, it cant be cancelled and requests will be entertained to change the address or change the colors or models. please order very carefully and give full address and contact details like email and phone numbers should be properly checked by customers.